Frequently Asked Questions
Beyond Power offers shipping services to the United States, Canada, the European Union, the United Kingdom, Australia, Japan, and most major countries. Please note that for shipping addresses outside the United States and Canada, estimated delivery times may be extended due to customs clearance procedures.
All standard customs duties and import taxes are included for shipments to the European Union, United Kingdom, Australia, and Canada. However, additional customs duties or taxes may apply in accordance with local regulations.
Beyond Power reserves the right to cancel orders if logistics services are unavailable for the specified location. For assistance with any import-related issues, please contact support at support@beyond-power.com.
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Depends on your training! For example, if you use 100 lbs throughout a whole session, and one session consists of 12-14 sets, with each set containing 8-10 reps, with approximately 1 minute of rest between each set, then you can expect to train approximately 6 times before the battery fully runs out. However, for trainers who use 60 lbs throughout the whole session, VOLTRA I can support up to 14 sessions. To preserve the battery life, please avoid intensive training weights when at low battery.
VOLTRA I can be used without any app or subscription. To get the best out of VOLTRA I, we always strongly recommend our Beyond+ app (iOS only), available on the App Store. Beyond+ has two benefits:
- Control & data: Pair Beyond+ with VOLTRA I and you'll be able to remote control and monitor regular training data such as reps/sets/rest time/power/range of motion etc, and an awesome summary after each training. This will remain free.
- Content! We are planning to partner with great content producers/coaches to provide training content right on your device. This will be a standalone subscription with a fairly low cost to cover maintenance and content producers' expenses.
There are several types of mounts available for attaching VOLTRA I. The Sliding Rack Mount is our ultimate training companion, as it slides up and down easily. It is compatible with 2x2", 3x3", and 4x4" uprights with hole diameters between 5/8" and 1". Our Adaptive Rack Mount is a smart middle ground option. Simply insert the mount through the 5/8" or 1" holes on the rack to quickly set up. Lastly, the Fixed Rack Mount is our economy offering, permanently attaching VOLTRA I to the rack with bolts. It is compatible with hole diameters between 5/8" and 1".
- Find more mount solutions here.
Returns are accepted within 14 calendar days of delivery under the following conditions:
- New or Like-New Products: The product must have no significant signs of use or damage. (A restocking is subject to charge)
- Products with Quality Issues: Products confirmed to have manufacturing or material defects are eligible for return or replacement.
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