EXTENDED WARRANTY FOR VOLTRA I
Upgrade and Extend
Beyond Power offers a Limited Warranty covering defects in materials and craftsmanship under normal use, as outlined in our product documentation. This warranty is valid for the duration of the warranty term and applies to your product.
Scale your warranty as you see fit.
Peace of mind guaranteed.
Warranty
Price
Tailor your coverage to align with your preferences and requirements.
Notice
These limited warranty policies only apply to the Beyond Power products that you purchased from Beyond Power authorized dealer and Beyond Power official channels.
Standard Warranty
Free
Comes with every new VOLTRA I purchase.
- 1 Year
- Unlimited replacement kit provided if cable health drops below 50% during the warranty period
- 1 replacement kit provided if battery health drops below 80% during the warranty period
- Defects in the motor and other components covered
Extended Warranty
€99/£89
Can upgrade within 90 days of purchase.
- 1 Year (3 Years Total)
- Unlimited replacement kit provided if cable health drops below 50% during the warranty period
- 1 replacement kit/per year provided if battery health drops below 80% during the warranty period
- Defects in the motor and other components covered
Further Info
Everything you need to know regarding our warranty policy.
Warranty Period
The warranty starts on the activation date of your VOLTRA I. Once you've powered on and activated your VOLTRA I, day one of your warranty starts there. For Extended Warranty, simply head to the Settings page on your VOLTRA I, then Warranty, and enter your warranty code (sent via email upon purchase) on the warranty page.
How to Obtain Warranty Service
If your product isn’t working as expected, contact us at support@beyond-power.com with proof of purchase (receipt or order number). Charges may apply for services not covered by the Limited Warranty.
What Will Beyond Power Do
Beyond Power will assist through phone, email, or chat. If needed, we may guide you to install updates or request the product for assessment. For valid warranty issues, we’ll cover repair or replacement at no cost.
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